If you believe your account or your friends account has been hacked, please let us know by taking the following steps:
1. Go to www.nexon.net
2. Log into your Nexon account.
3. Click the Get Support link on the top navigation bar.
4. Click the Vindictus portrait from the carousel.
5. Click the Submit a Request link at the top of the Support Portal.
6. In the ticket field, select Account Related > Account Hacked
7. Fill in the required information then click submit at the bottom.