(Content in this article refers to the Gremlin's Check-in Chance event. Further details regarding the event can be found on the event page)
Gremlin's Check-in Chances can only be purchased using NX Prepaid or in-game gold.
If you purchased NX Credit with intent to use that NX Credit to purchase Gremlin's Check-in Chances, please submit a request to our Billing department under 'NX Refund Request'. Be sure to select 'Incorrect NX type purchased' as the subcategory, and include details of your purchase in the body of your ticket, to help our agents efficiently process your request.
Note that you must not use the NX that you purchased in order to be eligible to refund it.